Shipping and Returns – Say More Boutique

Shipping and Returns


 

Returns:   We accept Returns within 10 days of Purchase. After that, you will receive a Store Credit.

Non-Refundable Items: Sale Items, Shoes, Intimates.

Shipping Fees: 

  •  Shipping fees are calculated by the carrier and passed directly on to you. We do not add any handling or administrative fees to the shipping costs. What you pay is exactly what we pay to the carrier.

  • We cannot be held responsible for any theft or damage that occurs if your package is delivered when you are not home. Customers are responsible for any shipping or handling charges that are incurred if a package is refused or returned. 

Processing Time:

  • Orders ship generally within 24 - 48 hours if not sooner!

Please follow instructions below for online Purchases.

  • Our policy requires returns to be postmarked 10 business days of confirmed receipt of goods. If 10 business days have gone by since your confirmed receipt of goods, unfortunately, we can’t offer you a refund. Instead, we will issue you a STORE CREDIT upon receiving your return.   Please understand we carry exclusive small batch styles that others would love to have, so we want to offer that to our customers in a timely manner.

  • To be eligible for a return, your item must be unused, tags attached and in the same condition that you received it. 

  • The item(s) must come back in original condition with the name ordered by clearly marked so we can process your return quickly for you.

  • There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 7-10 days after delivery.

  • Bralettes, bandeaus, and sports bras are not eligible for returns.

Refunds: (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a timely fashion.

     Late or missing refunds: (if applicable)

    • If you haven’t received a refund yet, first check your bank account.There is often some processing time before a refund is posted.Then contact your credit card company, it may take some time before your refund is officially posted.

    • If you've done all of this and you still have not received your refund yet, please contact us at SayMoreBoutique@gmail.com

     Sale items: (if applicable)

    • Only regular priced items may be refunded, unfortunately, sale items cannot be refunded and are considered a Final Sale.

    Exchanges: (if applicable)

    • We will gladly exchange items for a different size or color if it is available. If you need to exchange it for any reason, send us an email at Jennifer@saymoreboutique.com or call us and we will take care of it asap.

    Say More Boutique

    10 Havens Ave.

    Patchogue, N.Y. 11772

    Jennifer@saymoreboutique.com

    631-289-1000

     



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